Upstream: The Quest to Solve Problems Before They Happen
2-3 p.m. ET
So often in our organizations and communities, we fall into a cycle of reaction. A problem happens, and we respond. We constantly fight fires. We contend with emergencies. Researchers call this "tunneling." We don't see the big picture, and we don't think about the future. We just keep pushing forward from one crisis to the next. What if instead, we could shift our energies upstream, uncovering and addressing the source of the problems? Heath will share the three forces that push us downstream, as well as the powerful levers we can use to start preventing problems before they happen.
Dan Heath, MBA, Innovative business thought leader and New York Times best-selling author